About Zero Pack

Zero Pack started back in 2018, after I noticed something that didn't sit right with me.

Almost every ecommerce order seemed to arrive in a plastic mailer. Fashion, skincare, homewares, gifts, accessories — different brands, different products, same packaging problem.

At the time, there was a lot of attention on single-use plastic in everyday life. Plastic straws. Plastic bags. Plastic bottles. But ecommerce packaging was barely part of the conversation.

And that felt like a huge blind spot.

Because ecommerce brands send millions upon millions of parcels every year. Every plain plastic mailer might seem small on its own, but at scale, it adds up quickly. Most of it is used once, opened in seconds, and then thrown away.

I believed there had to be a better option.

After a lot of research, compostable packaging made from plant-based materials stood out as the most practical alternative. It had the potential to help brands move away from conventional plastic without giving up the things packaging still needs to do: protect products, look professional, handle real shipping conditions, and give customers a better experience when their order arrives.

But finding the right manufacturers was not simple.

In fact, it took close to 12 months of research, checking, questioning, and following every detail back through the supply chain. It felt less like sourcing and more like detective work.

I found plenty of manufacturers who made big claims. But when asked for proper documentation, supply chain details, legal certification, or workplace safety records, many could not provide what was needed. Some even supplied certificates that looked suspicious or could not be properly verified.

That was a major concern.

Compostable packaging only works as a better choice if the claims behind it are credible. Brands need to know what they are buying. Their customers deserve the same confidence.

Eventually, after months of investigation, I found two manufacturers that met the standard we were looking for. They were authorised to produce certified compostable packaging, including ABAP certified home and industrial compostable products, as well as packaging aligned with recognised international standards such as TÜV.

That gave us the foundation we needed.

And Zero Pack was born.

Since then, we have worked with ecommerce brands, retailers, charities, government departments and organisations around the world to help them reduce their reliance on conventional plastic packaging.

Our focus is simple: custom compostable packaging that looks good, performs well, and supports a stronger sustainability story.

We believe packaging should do more than protect what is inside. It should reflect the care behind your brand. It should make a better first impression. And it should help your customers feel better about the order they receive.